Returns & Refunds – Clear, Fair & Fast (USA 2026)
Transparent return conditions designed to give you confidence when ordering from us.
30-Day Return Policy
You may return eligible items within 30 days of delivery. Items must be unused, in original condition and packaging.
Refund Process
Approved refunds are processed within 5–10 business days using the original payment method.
Return Requirements
- ✔ Proof of purchase required
- ✔ Item must be unused and undamaged
- ✔ Return request submitted within timeframe
Non-Returnable Items
- Custom-made or personalized products
- Used or damaged items (not due to shipping)
- Items marked as non-returnable
Return Shipping
- Customers cover return shipping unless defective
- Trackable shipping recommended
- Freight returns may apply for large equipment